PAYMENT
Red Rooster accepts visa, mastercard, american express, discover & debit cards thru paypal. This ensures
the safety & privacy of your credit card & contact information. It also allows us to keep our cost of goods
lower and pass on that savings to you, the customer.
After placing an order with us, you should receive a confirmation that we received your order via e-mail. If you don't receive an email within 24 hours please email us {sales@redroostertradingcompany.com} to ensure your order was received.
SALES TAX
By law the Federal Government requires Red Rooster to collect sales tax for items shipped to Missouri residents.
Missouri state and Scotland County taxes will be collected at a rate of 5.475% of the total purchase
(excluding shipping).
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SHIPPING
You can trust that your order will be quickly processed and safely delivered.
It is our priority to get your handmade items delivered to you as quickly as possible.
Red Rooster uses Priority Flat Rate Boxes through USPS. We have found this to be the most reliable & efficient way to ship our products. Due to the handmade nature of our inventory, shipping times will vary. Orders shipped outside of the continental US will require additional shipping fees. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.
If you are ordering more than 5 Mills feel free to contact us, we will be happy to work with you on getting a less expensive shipping option.{sales@redroostertradingcompany.com}
We have teamed up with our local newspaper {Memphis Democrat Newspaper} to use their old newspapers for packaging.
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RETURNS
Red Rooster offers a 100% Satisfaction & 90-day Money Back {No Questions Asked} Guarantee. If for any reason you are not completely satisfied
with your purchase, we will happily refund the purchase price of the item. All returns must be postmarked no
later than 90 days from the date of purchase and will be credited in the same form as the original payment type.
We will process your credit for returned merchandise as soon as we receive the returned item. Please be sure to include your contact information {Name, Address, Email Address, Phone} so that we will be able to credit your account.
Sorry, there are no returns or exchanges on final SALE merchandise.
Please email us {sales@redroostertradingcompany.com} for return shipping details or any questions you might have.
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